Frequently Asked Questions
First Dry Clean user guide.
What is First Dry Clean?
First Dry Clean is a mobile marketplace for dry cleaning and laundry pick-up and delivery. It is a “do my laundry app.” Through our smartphone app, we connect you to one of our Laundry Partners in your area. Our Laundry Partner picks-up your laundry, cleans it, and delivers it back to your specified address during your specified timeframe.
Is First Dry Clean available in my area?
First Dry Clean is currently available in the Greater Charlotte area, the Greater Atlanta area, and Orange County, California. How much does dry cleaning cost? You can find further information on our service areas under the “Laundry Partner and Pricing” tab on our website. We are always expanding our service area. Sign up our newsletter to stay up-to-date on when First Dry Clean will come to your area.
Do you have a delivery fee?
We offer free delivery on orders over $20. However, if your order is below $20, a delivery charge of $4.99 will be added to your order before checkout. This fee covers the cost of getting our couriers to and from our factory facilities in a timely manner.
Can you pick-up and deliver my order if I’m not at home?
If you anticipate that you will not be available during your pick-up or delivery timeframe, you will select “Yes” for the “Leave at Door” option. By selecting “Yes,” you acknowledge that First Dry Clean and our Laundry Partners are not responsible for any stolen items.
How do I download and sign up First Dry clean App?
Download our free iOS or Android app through iTunes or the Google Play store. Make an account with your address and phone number and place your first order.
Check out our video to how to download and sign up